Engineering / Product / Delivery
The systems I built, the workflows I shaped and the teams I helped deliver. Each project explains my contribution, the technical choices and where the work reached.
Shaped WhatsApp job and invoice journeys, web onboarding and creator portfolios, connecting product decisions with service integration, agent behavior and production delivery.
Scoped production releases; further acceptance in progress
Worked on WhatsApp SDK/service integration, diagnostics and an administration portal, combining implementation with pre-production checks and deployment preparation.
Implementation and pre-production readiness
Led design and implementation work on a reimbursement agent, covering receipt variability, client changes and administration, with later diagnosis and handoff for sign-in recovery.
POC and iterative delivery; later recovery handoff prepared
Translated operational problems and AI product ideas into assessment scopes, stakeholder proposals and concept presentations, with explicit assumptions and questions for validation.
Discovery and proposals
Proposed and developed an agent-driven workflow platform, then worked on ClickUp integration, analytics, notifications, onboarding and feedback so teams could use it in their day-to-day delivery.
Developed and used across project teams
Designed requirement-check and update workflows, connected them to project context and ticket creation, and published six reusable PM Tool skills with installation guidance and handoff support.
Six skills published; installation checks completed
Built worksheet-driven agent testing with reusable execution steps, validation and reports, and transferred the workflow to PMs for repeatable business-scenario checks.
Core workflow completed and handed over to PMs
Shaped reusable AI delivery workflows with isolated implementation and independent QA, then prepared business discovery, engineering handoff and a six-week HR pilot plan.
Local scenarios validated; HR pilot prepared
Reviewed test and load plans, worked through checkout/member-payment scenarios, and implemented a locally validated visual prototype while final rules and deployment remained open.
Testing support and local prototypes
Co-led a 14-person delivery team while owning its BFF, from mobile-friendly APIs and seat-map conversion to integration guidance, staging validation and production support.
Delivered; staging deployment and production support
Led technical enablement across mobile teams, personally delivered dependency-build automation for two apps, and later supervised Team Leads responsible for enablement and shared components.
Automation adopted by five teams; shared-core handover completed
Primarily owned order and notification services plus booking-management and query services, including concurrency protection, payment integration, currency calculations and provider failure handling.
Production go-live supported in Q4 2024
Contributed Android dependency analysis and module extraction, and separately implemented the backend endpoint-retirement changes within the same membership migration programme.
Android work handed over; endpoint retirement released by the platform team
Contributed BFF and Java chaincode integration plus cloud setup in a four-person team delivering a functional blockchain proof of concept.
Functional proof of concept